PlanIt

Privacy Policy

Last Updated: May 15, 2025

This Privacy Policy explains how PlanIt ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and services.

Overview

At PlanIt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our AI-powered travel planning service.

By using PlanIt, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect several types of information from and about users of our platform, including:

  • Personal identifiers such as your name, email address, and phone number
  • Account credentials including your password (stored in encrypted form)
  • Profile information such as your location and preferences
  • Travel preferences and history
  • Payment information when you purchase credits (processed securely through Stripe)

Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include:

  • Device and browser information
  • IP address
  • Usage patterns and interactions with our service
  • Referring websites or sources

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, personalizing, and improving our services
  • Creating and maintaining your account
  • Processing your transactions
  • Generating personalized travel recommendations
  • Communicating with you about our services, updates, and promotions
  • Responding to your inquiries and support requests
  • Analyzing usage patterns to improve our platform
  • Protecting our services and preventing fraud
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, and other partners who help us deliver our services, such as payment processors, cloud storage providers, and analytics services.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure database infrastructure through Supabase
  • Regular backups and disaster recovery procedures

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct inaccurate information about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You have the right to request that we transfer your information to another organization or directly to you.
  • Objection: You have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us at privacy@planit-ai.travel. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of our platform.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our platform.
  • Functionality Cookies: Used to recognize you when you return to our platform.
  • Targeting Cookies: Record your visit to our platform, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your account, we will delete your personal information within 30 days, except for information that we are required to retain for legal or legitimate business purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: planit.iaassistant@gmail.com

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