PlanIt

Terms of Service

Last Updated: May 15, 2025

Please read these Terms of Service carefully before using the PlanIt platform. By accessing or using our service, you agree to be bound by these terms.

Introduction

Welcome to PlanIt ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the PlanIt website, mobile application, and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

PlanIt provides an AI-powered travel planning platform that helps users create personalized travel itineraries based on their preferences, budget, and other criteria.

User Accounts

Account Creation

To use certain features of our Service, you must create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Responsibilities

You agree to:

  • Provide accurate and truthful information when creating your account
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Take responsibility for all activities that occur under your account
  • Not share your account with any third party

Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms, or is harmful to other users, third parties, or the business interests of PlanIt. If we terminate your account for violation of our Terms, you may not register a new account without our permission.

Service Usage

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service
  • Use any robot, spider, crawler, scraper, or other automated means to access the Service
  • Bypass or circumvent measures we may use to prevent or restrict access to the Service
  • Introduce malware, viruses, or other harmful code to the Service
  • Impersonate another person or misrepresent your affiliation with a person or entity

Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Payments and Credits

Credit System

PlanIt operates on a credit-based system. Credits are required to generate travel plans and access certain features of the Service. New users receive a limited number of complimentary credits upon registration.

Purchasing Credits

Additional credits can be purchased through our Service. All payments are processed securely through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe's terms of service and privacy policy.

Credit purchases are final and non-refundable except as required by applicable law or at our sole discretion.

Credit Expiration

Credits do not expire as long as your account remains active. If your account is inactive for more than 12 consecutive months, we reserve the right to expire any unused credits.

Intellectual Property

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of PlanIt and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PlanIt.

User Content

By submitting content to our Service (including travel preferences, reviews, and feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing and improving our Service.

You represent and warrant that you own or have the necessary rights to the content you submit and that such content does not violate the rights of any third party.

Disclaimers and Limitations

Service Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. PlanIt and its suppliers expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

Travel Information Disclaimer

While we strive to provide accurate and up-to-date travel information, we cannot guarantee the accuracy, completeness, or reliability of any travel information provided through our Service. Travel conditions, prices, and availability are subject to change without notice.

You acknowledge that you use any travel information at your own risk and that you are solely responsible for verifying such information before making travel arrangements.

Limitation of Liability

To the maximum extent permitted by law, in no event shall PlanIt, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information.

By using our Service, you consent to our collection and use of your personal information as described in our Privacy Policy.

Dispute Resolution

Informal Resolution

Before filing a claim against PlanIt, you agree to attempt to resolve the dispute informally by contacting us at legal@planit-ai.travel. We'll try to resolve the dispute by contacting you via email.

Arbitration

If we cannot resolve a dispute informally, you and PlanIt agree to resolve any dispute through binding arbitration in accordance with the American Arbitration Association's rules.

Any arbitration will be conducted in English and will be held in Montreal, Quebec, Canada, unless we both agree to conduct it elsewhere.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

General Provisions

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law provisions.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PlanIt regarding our Service and supersede all prior agreements and understandings.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of PlanIt.

Contact Us

If you have any questions about these Terms, please contact us:

  • By email: planit.iaassistant@gmail.com

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